We’re a collective of designers and creators, thinkers and doers for the experiential economy
We are a strong partnership of service design, business strategy & digital consultants.
Our experience is proven with repeated success for our clients.
Amazing people, brilliant partnerships.
We are a business founded on partnership, and we will become your trusted partner for strategy, innovation, and excellent digital products and services. We were founded in 2012, but our team are have been working together even longer — we offer continuity, flexibility and creativity to your team or programme.
Dominic Winsor
Digital director: Service design, UX & digital products. Senior creative leader with over 20 years hands-on experience in digital products, design research and innovation. Delivery focussed. He also makes a mean sourdough bread.
🇬🇧🇪🇺 UK based
Polly Thompson
Polly is a User Experience and Service Design Consultant with 15 years experience in the industry. She’s consulted start ups to global corporations, on product design to service design. She also keeps bees in her back garden.
🇬🇧🇪🇺 UK based
Lindsay Keith
Product & Strategy Consultant. Lindsay brings over 20 years experience leading digital teams for global corporates and start-ups to deliver consumer-facing products and services that users love. He’s never far from cooking and his mountain bike.
🇬🇧🇪🇺 UK based
Winnie Robbins
Winnie brings over 16 years experience in all aspects of user centred design in information architecture, interaction design and service design, across a breadth of industries including retail, entertainment, FMCG, automotive and utilities. She also keeps an epic food blog.
🇺🇸 California based
Kieran Harvey
Product & Strategy Consultant. Kieran brings over 20 years experience leading cross-functional teams for global corporates and start-ups to deliver consumer-facing products and services. He’s never far from analogue music recording gadgets.
🇺🇸 California based
Miriam Winsor
Visual communication consultant. Miriam brings five years in academia, two arts degrees and unique insight into human communication. She enjoys making art with alternative and historical photographic processes.
🇬🇧🇪🇺 UK based
Low-risk engagement
Need a short-sharp hit of expertise? Engage at any point in your process.
Doing something big? We can engage at any point, but you’ll get the best outcomes the earlier you start, as we work with you to define the case, the measures by which you prove it and start to bring the good news stories in from the field through research and storytelling.
Learn more…